Faculty Account Separation
Faculty with students will usually have two records. One record under Faculty and one under Census.
The Issue:
If both the Faculty and Census records use the same email address (usually the work address) this will cause issue.
What to do - AKA THE FIX!
Check/Update Email:
- Make sure that the Faculty Record has the work email address.
- Make sure that the Census Record has a personal email address
- Create/Update Accounts:
- The Faculty Record uses the work email for their work account
- The Census Record uses the personal email for their parent account